Neekware Inc. Privacy Policy

Last Updated: July 17, 2026 at 4:15 PM UTC
Effective Date: July 17, 2026 at 4:15 PM UTC

1. Introduction

This Privacy Policy ("Policy") describes how Neekware Inc. ("Company", "we", "us") collects, uses, and shares personal information of users of Dojo Workspace (the "Product") and related services, including our company website at neekware.com and the Dojo Workspace product at dojoworkspace.io (together, the "Services").

Short version: the Product runs locally on your computer. We collect minimal data, only what is required to operate accounts, licensing, billing, and security. We do not track your activity, analyze your usage, or collect your content.

2. Local Processing

The Product runs entirely on your hardware. All processing, content creation, and data manipulation occur locally on your device.

We have no access to:

• Your projects, files, or content
• Media you generate or process
• Local device configurations
• Streaming credentials or API tokens

No Hidden Remote Access or Inspection. Neekware Inc. does not perform hidden synchronization of user content, silent background uploads of user data, remote inspection of user files or projects, or remote desktop access to user systems.

3. Information We Collect

We collect only the minimum information necessary to operate the Services.

3.1 Account Information

3.2 Website Information

Your public IP address may be logged for security, fraud prevention, abuse prevention, and regulatory geographic restrictions. IP addresses are not used for behavioral tracking or marketing.

3.3 License Information

To activate and verify your license, we process:

• License key
• Machine identifier (anonymized hardware fingerprint)
• Activation timestamp

This license verification is the only required connection the Product makes to our servers.

3.4 Payment Information

Payments are processed by third party payment providers. We do not store your credit card or banking information. We receive only:

• Transaction confirmation
• Purchase amount
• Purchase date

4. Data Stays on Your Device

All data processed by the Product remains on your device and is not transmitted to Neekware Inc., except for:

• Account authentication via email
• Public IP address when accessing our websites
• License activation and verification
• Optional crash reports and analytics if explicitly enabled

Your projects, files, media, configurations, stream keys, and MCP integrations remain local.

5. Optional Crash Reports and Analytics

Crash reports and analytics are disabled by default.

If you opt in, we collect:

• Anonymized crash diagnostics
• High level usage metrics

These reports do not include personal files, project data, or personal content.

6. Information We Do Not Collect

We do not collect:

• User generated content
• Files, projects, or media
• Browsing history
• Persistent tracking cookies
• Marketing analytics
• Location tracking data
• Biometric, health, or sensitive personal data

7. How We Use Your Information

We do not send marketing emails unless you explicitly opt in.

Lawful Basis for Processing (GDPR)

For users in the EU and UK, the lawful bases for processing are:

8. AI Agent (Dojo Workspace) and LLM Provider Communication

The Product includes AI coding-agent functionality marketed as Dojo Workspace. Dojo Solo is the one-lane mode of Dojo Workspace. Dojo Duo is the two-lane, side-by-side mode of Dojo Workspace, including workflows such as peer review, comparison, and parallel AI assistance. Dojo Workspace and its agents communicate with configured large language models (LLMs). It operates primarily as a bring-your-own-LLM-key tool, and Neekware Inc. may also offer optional LLM access plans where API usage is provided through Neekware's infrastructure.

How it works: When you use Dojo Workspace with your own API key, content you provide to a Dojo lane, including prompts, code context, file contents, and terminal output, may be transmitted directly from your device to the third-party LLM provider you configure. In Dojo Duo, each Dojo lane may independently communicate with configured LLMs and process the instructions and content provided to that lane. This communication occurs directly between your device and the provider. Neekware Inc. does not intermediate, intercept, monitor, log, filter, or store any of this traffic.

When you use a Neekware-provided LLM access plan, content submitted to one or more Dojo lanes may be routed through Neekware's infrastructure to the underlying AI provider. In this case, Neekware Inc. may process request metadata (such as token counts, timestamps, and Dojo lane-level usage needed for billing or fair use enforcement), but does not log, store, or review the content of your prompts or AI responses.

Data Processing Agreement (DPA): For users who require a Data Processing Agreement in connection with the Neekware-provided LLM access plan, a DPA is available upon request at privacy@neekware.com. The identity of the underlying LLM provider(s) used by Neekware access plans is available upon request as part of Neekware's sub-processor disclosure.

Data breach notification: In the event of a confirmed data breach affecting personal data processed through Neekware's infrastructure, Neekware Inc. will notify affected users and, where required, the applicable supervisory authority within the timeframes required by law (including 72 hours under GDPR Article 33).

What Neekware Inc. does not control:

• What data is sent to LLM providers, and to the image, video, voice, audio, transcription, and other media providers you configure (determined by the agent and your interactions)
• How LLM providers, and any image, video, voice, audio, or transcription providers you configure, process, store, retain, train on, disclose, or otherwise handle your data under their own privacy policies
• The accuracy, safety, or predictability of AI-generated output
• Actions taken by the AI agent on your system based on LLM responses

Permission controls: the Product provides configurable permission modes that allow you to control what actions the AI agent can perform, such as file modifications, command execution, and network access. You are responsible for configuring permission levels appropriate to your security and privacy requirements.

Your responsibility:

• You choose which LLM provider — and which image, video, voice, audio, or transcription provider — to connect (via your own API key or a Neekware-provided access plan)
• You are solely responsible for understanding the data handling, retention, training, and privacy practices of each configured provider; the prompts you submit and the images, video, voice, and audio you generate, transcribe, or process are transmitted to the provider you configure, and that provider's policies govern that data for media and voice just as for text
• You are responsible for reviewing, verifying, and approving all AI-generated outputs and actions before use or execution
• AI output is inherently unpredictable and may produce unexpected, incorrect, or harmful results
• You are responsible for configuring permission levels appropriate to your use case

If you do not accept these terms, do not configure an LLM provider or use Dojo functionality.

9. MCP Protocol and External Connections

The Product supports the Model Context Protocol (MCP) and other optional third-party integrations.

When you enable MCP or other external connections:

• You control all external integrations
• Data shared with third parties is governed by their privacy policies
• We do not monitor, intercept, log, or store MCP traffic

You are solely responsible for all data shared through third-party integrations.

10. Telegram and Remote Notifications

The Product supports optional Telegram Bot API integration for session notifications and remote monitoring.

How it works: When you enable Telegram notifications, session updates from Dojo are sent to Telegram chat IDs you configure using a bot token you provide. The application makes its best effort to restrict connections to private groups and private accounts only.

What Neekware Inc. does not control:

• The Telegram Bot API and its data handling practices
• Whether your configured chat or group is truly private
• How Telegram processes, stores, or retains messages sent via its Bot API
• Third-party access to messages in groups you configure

Your responsibility:

• You supply and manage your own Telegram bot token and chat IDs
• You are responsible for verifying that configured chats are private and secure
• You acknowledge the risk that session data, including terminal output and status updates, may be transmitted to Telegram
• You are solely responsible for compliance with Telegram's terms of service

Neekware Inc. does not receive, store, or have access to your Telegram bot token, chat IDs, or message content.

11. Data Sharing

We do not sell personal information.

Limited data sharing occurs only with:

• Payment processors
• Transactional email providers

And only when legally required by:

• Court orders
• Government requests
• Applicable laws

In the event of a business acquisition, merger, or asset sale, personal data may transfer as part of that transaction.

12. Data Retention

• Account data is retained while your account is active
• License records are retained for the duration of your license and legally required periods
• Payment records are retained for tax, accounting, and compliance

13. Data Security

We apply appropriate technical and organizational safeguards to protect personal information. No system is fully immune to risk, and you acknowledge this inherent limitation.

14. Your Rights and Account Deletion

You may:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your account
• Export your personal data
• Opt out of marketing emails

Requests may be sent to: privacy@neekware.com

Canadian Users

Protected under PIPEDA.

EU and UK Users

Protected under GDPR and UK GDPR, including the right to lodge complaints with supervisory authorities.

California Users (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected.
• Right to delete: You may request deletion of your personal information, subject to legal exceptions.
• Right to opt-out of sale: Neekware Inc. does not sell personal information. We do not share personal information for cross-context behavioral advertising.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise these rights, contact privacy@neekware.com.

Account Deletion and Data Erasure

You may request deletion of your account at any time after canceling all active subscriptions through your dashboard. Account deletion is not available while a subscription is active.

When a deletion request is confirmed:

• Your account enters a pending deletion state for 30 days
• Your licenses remain active during the grace period

During the 30-day period:

• You may restore your account by signing back in
• No permanent data destruction occurs until the period expires

After 30 days:

• Your account is permanently deleted
• All personal data, device records, and identifiers are irreversibly erased where legally permitted
• Receipts, licenses, and access records are no longer recoverable

You are solely responsible for downloading your receipts and records before the deletion deadline.

Certain records may be retained where required by law, including tax, billing, chargeback, and fraud prevention records. These retained records are isolated and no longer associated with an active account.

15. International Data Transfers

Your personal data may be processed in:

• Canada (primary operations)
• United States (infrastructure and service providers)
• Additional regions where providers operate

By using the Services, you consent to international transfers of your information.

16. Age Requirement

You must be at least 18 years of age, or the age required to enter into a binding contract in your jurisdiction, whichever is greater, to install, activate, or purchase a license for the Services. By installing or activating the software, you confirm that you have reached that age and have the legal capacity to enter into this contract.

The person who installs the software is solely responsible for all subsequent use, including any use by other people such as a minor they choose to allow. If an adult installer permits a minor to use the Services, that installer is responsible for supervising that use, configuring the appropriate age and audience settings, and safeguarding that user.

17. Changes to This Policy

We may revise this Policy at any time. Continued use of the Services after publication of updates constitutes acceptance of the revised Policy.

18. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Exclusive jurisdiction and venue shall reside in the courts located in Waterloo, Ontario, Canada.

The English version of this document is the only legally binding version. Any translations may be AI-generated, may contain inaccuracies, and are provided solely for convenience.

19. Related Legal Documents

• Terms of Service: https://neekware.com/terms.html
• Security Policy: https://neekware.com/security.html
• Beta License: https://neekware.com/license.html

20. Contact Information

Neekware Inc.
133 Weber St. N. Suite 3-204
Waterloo, ON N2J 3G9
Canada

Email: privacy@neekware.com